When Disasters Happen, Flood Doctor is On Call.
At Flood Doctor, we're not just a water damage restoration company - we're your partners in restoring your home or business to its pre-loss condition. Our team of skilled and certified technicians is dedicated to providing top-notch services that exceed your expectations. With over 20 years of experience in the property restoration industry, we've honed our expertise in water damage restoration, environmental services, water damage cleanup, water extraction, and structural drying.
Our Mission, Vision, and Values
Our mission is to provide peace of mind to our customers by delivering exceptional restoration services that meet the highest standards of quality, integrity, and customer satisfaction. Our vision is to be the go-to restoration company in Northern Virginia, Maryland, and the greater Washington, D.C. metro area. Our values are rooted in integrity, professionalism, and a relentless pursuit of excellence in everything we do.
Our Services
We offer a comprehensive range of services designed to help you recover from water damage, mold, and other disasters. Our services include:
- Residential Restoration Services: Fire and water damage cleanup, water damage home repair, mold remediation, water damage mitigation, water damage restoration, water extraction, and toxic water damage services
- Commercial Restoration Services: Water damage restoration, structural drying, thermal imaging, and dehumidification
Why Choose Us
We're not a franchise operation or a fly-by-night restoration company. We're a locally-owned business with extensive experience and expertise in the property restoration industry. Our IICRC-certified technicians are equipped with state-of-the-art technology to rapidly evaluate the damage and develop a customized restoration plan tailored to your specific needs. We work closely with you and your insurance provider to ensure a smooth and seamless restoration process.
Our Certifications and Licenses
We're proud to hold the following certifications and licenses:
- IICRC Certified Firm
- Class-A Contractor (Virginia)
- Residential Building (RBC) License (Virginia)
- Commercial Building (CBC) License (Washington, D.C.)
- Maryland Home Improvement License
- IICRC Certified Water Damage Restoration
- IICRC Certified Fire and Smoke Restoration
- IICRC Certified Commercial Drying Specialist
- IICRC Certified Applied Structural Drying
- IICRC Certified Odor Control Technician
- IICRC Certified Health and Safety Technician
- IICRC Certified Applied Microbial Remediation
- RIA Certified Restorer
- RIA Water Loss Specialist
- RIA Contents Loss Specialist
- RIA Certified Mold Professional
Our Awards and Associations
We're honored to have received numerous awards and recognition for our commitment to excellence and customer satisfaction, including:
- Angie's List Super Service Provider (2010-2021)
- Crawford Contractor Connection (2011 & 2015)
- Best of Houzz Service Award (2014-2022)
- Disaster Kleenup International DIAMOND Claims Award (2010-2022)
- Best of HomeAdvisor Award (2014-2022)
- Northern Virginia Chamber of Commerce Outstanding Corporate Citizenship Award (2012-2022)
- Fairfax County Chamber of Commerce Outstanding Corporate Citizenship Award (2012-2022)
- Restoration Industry Association Innovation in Restoration Award (2017-2021)
Overview of Reviews
The reviews are overwhelmingly positive, with 20 out of 22 reviewers giving 5-star ratings. The reviewers praise the company's prompt response, professional staff, and expertise in water damage restoration.
Common Themes
- Fast response times, with many reviewers mentioning that the company arrived on-site quickly and began work promptly.
- Professional and courteous staff, with reviewers praising the company's communication, expertise, and attention to detail.
- Efficient and effective restoration processes, with reviewers mentioning that the company's work exceeded their expectations.
- Helpfulness with insurance claims, with reviewers mentioning that the company assisted with the claims process and communicated with insurance adjusters.
Specific Services Mentioned
- Water damage restoration
- Mold damage restoration
- Flood restoration
- Flood cleanup
- Water removal
- Sanitizing and disinfecting services
Negative Reviews
- Two reviewers gave 1-star ratings, with one mentioning that the company ripped out floorboards and told them they had mold when they didn't, and the other simply stating that they regret calling the company.
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