Taking care of your property as if it were our own
Flood Masters has been serving the Washington DC and surrounding areas for over 15 years, providing top-notch water restoration services to residential and commercial properties. Our team of experts has the expertise and the equipment necessary to restore your property quickly and efficiently, ensuring a safe and healthy living or working environment.
Our Services
At Flood Masters, we offer a wide range of services, including:
24/7 Emergency Response
- Immediate response to water damage emergencies
- Fast intervention to prevent further damage
- Professional cleanup and drying services
Water Extraction
- Industrial-strength equipment to remove all water and excess moisture
- Scientific methods to ensure thorough drying
Drying
- Continued removal of moisture and humidity to prevent further damage
Repair
- Repair of damaged structures, fixtures, and materials
Restoration
- Reconstruction of damaged areas, including drywall, trim, and other materials
Why Choose Flood Masters?
At Flood Masters, we understand the importance of fast and effective response to water damage emergencies. We believe in providing excellent customer service, and our team of experts is always available to assist you in any emergency situation.
Our Experience
Flood Masters has over 15 years of experience in the water restoration industry, and we are proud to be certified by The Clean Trust (formerly the IICRC). Our team of experts has the knowledge and expertise to handle any type of water damage emergency, from small leaks to catastrophic flooding.
What Sets Us Apart
- 24/7 availability for emergency response
- One-hour response time for all services
- 100% satisfaction guarantee
- Direct insurance billing for your convenience
- Experienced and trusted technicians
- Complete restoration services from start to finish
At Flood Masters, we are committed to providing the highest level of service and expertise to our customers. Whether you are facing a small leak or a catastrophic flood, we are here to help.
Testimonials
- "Most knowledgeable and well-priced service in the industry." - Bruno V.
- "Flood Masters came to her rescue when the kitchen water was leaking out of control in the kitchen. I would like to thank Q personally for his friendly attitude and his knowledge of the problem at hand." - Tuezdeyalize H.
- "Gus and his team are sharp and responsive and have great well-maintained equipment. Also a great local business to support." - David H.
Contact Us
If you have a water damage emergency, don't hesitate to contact Flood Masters. Our team of experts is available 24/7 to assist you. Call us today at (571) 450-9560 to schedule a service.
Overview of Flood Masters Reviews
Excellent Customer Service
The reviews highlight the exceptional customer service provided by Flood Masters. Gustavo, the owner, is praised for his attention to detail, willingness to listen to customers' ideas, and ability to offer reasonable recommendations. The team is also commended for their prompt response, friendly attitude, and great communication throughout the entire process.
Reliability and Honesty
Flood Masters is described as a reliable and honest contractor. The company is praised for their ability to work with insurance companies, file claims, and negotiate repair costs. The team is also commended for their attention to detail, quality of work, and honesty in their estimates and timelines.
Emergency Response
The company's emergency response is highlighted as a major strength. Flood Masters is able to respond quickly to emergencies, mitigate damage, and provide solutions to customers in a timely manner.
Comparison to Other Contractors
The reviews also compare Flood Masters favorably to other contractors, highlighting the company's reliability, attention to detail, and honesty as a major differentiator.
Negative Experience
However, one review highlights a negative experience with the company's availability and responsiveness. The customer was unable to get a hold of anyone despite calling multiple times and leaving messages.
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