When Disaster Strikes, Experience Matters
At Minkoff Company, we are a team of dedicated professionals with a passion for restoring properties to their former glory. With over seven decades of experience in the industry, we have earned the trust of property managers and real estate owners in Washington, D.C., Maryland, and Virginia. Our team of experts is committed to delivering high-quality restoration services that meet the unique needs of each client.
Our History
Established in 1949, Minkoff Company has grown to become the most experienced restoration contractor in the Baltimore-Washington region. Our commitment to quality, speed, and efficiency has allowed us to build a reputation as a trusted partner for commercial properties and multi-unit residential communities. Over the years, we have honed our process to ensure that every restoration project is completed to the highest standards.
Our Process
At Minkoff Company, we understand that every property is unique, and every client has different needs. That's why we have developed a comprehensive process that ensures that every restoration project is tailored to meet the specific requirements of each client. From emergency services to mold remediation, reconstruction, and general contracting, we have the expertise and resources to handle any project. Our team of experts will work closely with you to understand your needs, develop a customized plan, and execute the project with precision and care.
Our Team
Our team is the backbone of our company, and we are proud to have some of the most experienced and knowledgeable professionals in the industry. With an average tenure of over 12 years, our team members are dedicated to delivering exceptional service and ensuring that every client is completely satisfied. Meet our team of experienced property restoration specialists, including our President, Steven Gross, Vice President/Principal Owner, Greg Minkoff, and other key team members who are committed to making a difference in the lives of our clients.
Our Services
At Minkoff Company, we offer a comprehensive range of services designed to meet the unique needs of commercial properties and multi-unit residential communities. Our services include:
- Emergency Services: We are available 24/7 to respond to any emergency, providing immediate assistance to get your property back to normal.
- Mold Remediation: Our experienced team will identify and remove mold, ensuring that your property is safe and healthy.
- Reconstruction: We will work with you to design and build a reconstruction plan that meets your needs and budget.
- General Contracting: Our team of experts will manage every aspect of your project, from start to finish, ensuring that every detail is taken care of.
Why Minkoff
At Minkoff Company, we are committed to delivering exceptional service that exceeds our clients' expectations. We are trusted by property managers and real estate owners because of our:
- Experience: With over seven decades of experience, we have the knowledge and expertise to handle any restoration project.
- Quality: We are dedicated to delivering high-quality workmanship and exceptional customer service.
- Speed: We understand the importance of timely completion, and we work efficiently to get your property back to normal as quickly as possible.
- Efficiency: We have a proven process that ensures that every project is completed efficiently, minimizing downtime and costs.
Customer Service and Response Time
Minkoff's customer service is top-notch, with quick response times and empathetic representatives. Customers praised the prompt arrival of crews, with one reviewer stating that they arrived within 90 minutes of the initial call. The company's response to emergencies is swift and efficient, with staff following up to ensure customer satisfaction.
Work Quality and Efficiency
The work quality and efficiency of Minkoff's crews are commendable. Reviewers noted that the crews worked quickly and efficiently, completing tasks such as water removal, carpet removal, and setup of blowers in a timely manner. The company's attention to detail and thoroughness in their work are appreciated by customers.
Staff and Communication
Minkoff's staff, including Greg, Scott, Joe, and Jim, are friendly, efficient, and helpful. They walk customers through the process, providing updates and answers to questions. The company's communication is excellent, with staff going above and beyond to ensure customer satisfaction.
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