Faster to Any Size Disaster
Our Mission
SERVPRO of Norcross and Duluth is a trusted leader in water and fire emergency cleanup, serving the communities of Norcross, Duluth, and surrounding areas. We are committed to providing fast and efficient restoration services that minimize damage and restore your property to its pre-loss condition.
What Sets Us Apart
With over 2240 franchises across the nation, SERVPRO is one of the most extensive disaster restoration networks in the world. This vast network allows us to mobilize resources quickly and efficiently to handle any size disaster. Our team of highly trained restoration technicians are equipped with advanced equipment and utilize industry-leading processes to ensure comprehensive and effective restoration.
Services Offered
We offer a comprehensive range of services to address any type of property damage, including:
- Water Damage Restoration: Emergency water extraction, drying, and restoration of flooded properties.
- Fire Damage Restoration: Smoke and soot removal, structural repairs, and complete restoration of fire-damaged properties.
- Mold Remediation: Professional assessment, removal, and remediation of mold contamination.
- Storm Damage Restoration: Repair and restoration of damage caused by wind, hail, or flooding.
- Commercial Services: Comprehensive restoration solutions for businesses affected by disasters.
Our Team and Values
Our team comprises experienced restoration professionals who are certified in applied microbial remediation, structural drying, and carpet cleaning. We uphold the highest standards of professionalism and are dedicated to providing exceptional customer service.
Our core values include:
- Quick Response: Immediate dispatch and efficient service to minimize damage.
- Integrity: Open communication and transparency throughout the restoration process.
- Expertise: Advanced training and certifications ensure the highest quality restoration.
- Customer Focus: Personalized attention and empathetic support throughout the process.
Fast, Reliable Service
We understand the importance of speed and efficiency when dealing with property damage. Our 24/7 emergency response ensures that we can reach you quickly and begin restoration work as soon as possible.
Contact Us Today
For prompt and reliable restoration services in Norcross, Duluth, and surrounding areas, contact SERVPRO of Norcross and Duluth today at (770) 858-5000. We are dedicated to making the restoration process as seamless and stress-free as possible.
Exemplary Service Provided by Servpro
The reviews highlighted below consistently praise the exceptional service provided by Servpro, a restoration company. The majority of the reviews are 5-star ratings, indicating a very high level of satisfaction with the company's work.
Communication and Professionalism
The reviews emphasize the importance of effective communication and professionalism, which were consistently demonstrated by the Servpro team. Crew Chief Orlando and his team, including Kristi, Emilio, Tyree, Hurshel, Ryon, Kiana, Daniel, Gustavo, and Marta, were praised for their patient, kind, and empathetic approach to dealing with clients.
Exceptional Work Quality
The reviews highlight the exceptional work quality provided by Servpro. The team was able to successfully mitigate damage caused by water damage, flooding, and other issues, and restored homes to their original condition.
Efficient Process
The reviews praise the efficiency and effectiveness of the Servpro process, including the fast response time, thorough explanations of the work being done, and daily updates on the project's progress.
Special Mentions
Some reviews specifically mention the outstanding work of individual team members, such as Orlando, Kristi, and Christiana, who were praised for their exceptional professionalism, courtesy, and communication skills.
