At Ultimate Choice Restoration, we understand the devastating impact that water damage can have on your home or business. That's why we're dedicated to providing top-notch water damage restoration services to the Las Vegas community. With over 20 years of experience, we've built a reputation for being one of the leading water damage restoration companies in the area.
Our Services
We offer a wide range of services designed to meet your unique needs. Whether you're dealing with burst pipes, flood damage, or sewage backups, we've got you covered. Our services include:
- Water Damage Cleanup: We'll extract the water, dry the area, and repair any damaged structures.
- Fire & Smoke Restoration: We'll clean and deodorize your property to remove any harsh odors and residues.
- Mold Removal: Our trained professionals will remove and prevent mold growth to ensure a safe and healthy environment.
- Air Duct Cleaning: We'll clean and sanitize your air ducts to improve indoor air quality and reduce allergens.
- Ceiling Repair: We'll repair any damaged ceilings and prevent further damage from occurring.
Commercial Services
At Ultimate Choice Restoration, we understand that commercial properties require specialized attention. That's why we offer a range of commercial services designed to meet your unique needs. Our commercial services include:
- Water Damage Cleanup: We'll extract and dry the water, repair damaged structures, and restore your property to its pre-loss condition.
- Fire & Smoke Restoration: We'll clean and deodorize your property to remove any harsh odors and residues.
- Mold Removal: Our trained professionals will remove and prevent mold growth to ensure a safe and healthy environment.
- Air Duct Cleaning: We'll clean and sanitize your air ducts to improve indoor air quality and reduce allergens.
Why Choose Ultimate Choice Restoration?
At Ultimate Choice Restoration, we pride ourselves on providing exceptional service, prompt response times, and a commitment to excellence. When you choose us, you'll benefit from:
- 24/7 Availability: We're available to take your call 24/7, because emergencies don't wait until business hours.
- Quick Response Time: We'll be on your doorstep within 60 minutes or less, because time is of the essence in emergency situations.
- Insurance Billing: We'll work directly with your insurance company to make the claims process as seamless as possible.
- Locally Owned and Operated: We're proud to be a local, family-owned business dedicated to serving the Las Vegas community.
Testimonials
Our customers say it best: "A+ rating in BBB review" "Talk to a live person, 24/7" "On our way in 60 minutes or less" "Free estimates" "Bill directly to insurance"
Overall Experience
The reviews of Ultimate Choice Restoration (UCR) are mixed, with some customers expressing satisfaction with their services and others experiencing problems ranging from delays and miscommunication to shoddy workmanship.
Long-term Issues
Several reviewers have expressed concerns about long-term issues with their work, such as mold growth, leaky toilets, and poorly secured toilet flanges. These issues were often discovered weeks or months after the initial work was completed.
Quality of Work
The quality of work performed by UCR has been called into question by several reviewers. One reviewer reported discovering mold growth and rusted toilet bolts after only a few weeks, while another reviewer found that the toilet flange was not properly secured to the floor.
Customer Service
Some reviewers have praised the customer service provided by UCR, including prompt response times and friendly employees. However, others have reported difficulties in communicating with the company and have experienced frustration with delays and miscommunication.
