Creating Positive Experiences in the Face of Disasters
SERVPRO of Lowell is a leading disaster restoration and cleaning company dedicated to helping residential and commercial clients in the Lowell area recover from water damage, fire damage, mold remediation, and other emergencies. With a team of highly trained and certified technicians, we are committed to providing fast, efficient, and professional services 24 hours a day, 7 days a week.
Water Damage Restoration
- Swift extraction of excess water and moisture from flooded areas.
- Comprehensive drying and dehumidification to prevent further damage.
- Professional cleaning and restoration of affected areas.
Fire Damage Restoration
- Immediate response to mitigate further damage.
- Removal of smoke, soot, and odors.
- Complete restoration of your property to its pre-loss condition.
Mold Remediation
- Thorough assessment and identification of mold growth.
- Safe and effective removal of mold and spores.
- Implementation of measures to prevent future mold growth.
Storm Damage Restoration
- Emergency repair services to minimize damage from wind, rain, and hail.
- Removal of debris and restoration of property to its pre-storm condition.
Additional Services
- Air Duct Cleaning & Purification
- Carpet & Upholstery Cleaning
- Biohazard Cleanup & Trauma Scene Cleaning
- Commercial Cleaning & Disinfection
What Sets Us Apart
- Faster Response: Our rapid response time ensures that you get the help you need quickly in an emergency.
- Highly Trained Technicians: Our team is certified and experienced in all aspects of restoration and cleaning.
- Advanced Technology: We utilize state-of-the-art equipment and technology to ensure thorough restoration.
- Customer-Focused Approach: We prioritize open communication, transparency, and personalized attention to each client.
Get the Support You Need
SERVPRO of Lowell is a locally owned and operated company with the support of a national network of over 2240 franchises. We can respond quickly and efficiently to any disaster, no matter the size. Contact us today for a free consultation and learn how we can help you get back on your feet quickly and efficiently.
Overall Experience
The reviews are a mix of positive and negative experiences with Servpro. The positive reviews praise the company's prompt response, professionalism, and quality of work. The negative reviews, on the other hand, mention unprofessional behavior, poor communication, and unsatisfactory work.
Positive Aspects
- Prompt Response: Many reviewers praised Servpro's quick response to their emergencies, with some mentioning that the team arrived within an hour or 30 minutes.
- Professionalism: The team was described as professional, knowledgeable, and respectful.
- Quality of Work: Reviewers were satisfied with the quality of work, mentioning that the team did a great job, and that the result was impressive.
Negative Aspects
- Unprofessional Behavior: Some reviewers experienced unprofessional behavior from the team, including yelling, poor communication, and a lack of responsiveness.
- Poor Communication: Some reviewers mentioned that the team did not follow up on customers, and were unresponsive to calls.
- Unsatisfactory Work: A few reviewers were not satisfied with the work done, mentioning that the issue was not resolved, or that the team did not finish the job.
