We're faster to any size disaster!
SERVPRO of Reno Southwest is a leading provider of fire and water damage restoration services in the Reno, NV area. Our team of highly trained technicians is dedicated to responding quickly to any size disaster and making your property look "Like it never even happened." As a locally owned and operated company, we understand the importance of providing exceptional customer service and delivering top-quality results.
Services Offered
At SERVPRO of Reno Southwest, we specialize in the cleanup and restoration of residential and commercial properties after a fire, smoke, or water damage. Our services include:
- Water Damage Restoration
- Fire Damage Restoration
- Mold Remediation
- Storm Damage Restoration
- Commercial Services
Our highly trained technicians are equipped with the knowledge and advanced technology to properly clean and restore your property. We are available 24/7 and are dedicated to responding quickly to any size disaster.
Water Damage Restoration
Water damage can cause significant damage to your property and can lead to mold growth if not addressed promptly. At SERVPRO of Reno Southwest, we use the latest technology and techniques to extract water, dry out affected areas, and restore your property to its pre-loss condition.
Fire Damage Restoration
A fire can cause extensive damage to your property and can leave behind smoke and soot. At SERVPRO of Reno Southwest, we use specialized equipment and cleaning techniques to remove smoke and soot, and to restore your property to its pre-loss condition.
Mold Remediation
Mold can cause health problems and can lead to structural damage if not addressed promptly. At SERVPRO of Reno Southwest, we use advanced technology and techniques to remove mold and prevent it from returning.
Storm Damage Restoration
Severe weather can cause significant damage to your property. At SERVPRO of Reno Southwest, we are equipped to handle any size disaster and to quickly restore your property to its pre-loss condition.
Commercial Services
Your property's appearance speaks volumes to your clients. When it's impacted by fire or water damage, you need professional help. At SERVPRO of Reno Southwest, we have the training and resources to get your property back to business quickly.
Highly Trained Technicians
Our team of highly trained technicians is equipped with the knowledge and advanced technology to properly clean and restore your property. We are available 24/7 and are dedicated to responding quickly to any size disaster.
24-Hour Emergency Service
At SERVPRO of Reno Southwest, we understand that disasters can happen at any time. That's why we are available 24/7 for emergency service.
Advanced Technology
We use the latest technology and techniques to properly clean and restore your property.
Locally Owned and Operated
As a locally owned and operated company, we understand the importance of providing exceptional customer service. We are a trusted leader in the restoration industry and are dedicated to delivering top-quality results.
Unprofessionalism and Lack of Integrity
A few reviewers have expressed concerns about the professionalism and lack of integrity of some employees. Christian George, for example, had a negative experience with one of the drivers who was behaving unprofessionally, including flashing bright lights and making threatening gestures. This incident left a negative impression on Christian and questioned the integrity of the company.
Excellent Customer Service
On the other hand, many reviewers have praised the excellent customer service provided by Servpro. Madrid Amora-Mora, for instance, commended the exceptional service from Mikey, stating that he is "A #1" for help. Several other reviewers, including Glenda Villa, Tim Hopsten, Erica Dowlery, Kenneth Kidwell, Cherolyn Gilletti, Josh Hunt, Rick Boggs, Nico Duval, and Kathleen Myers, all gave high ratings and praised the professional and courteous service they received.
Standards of Quality
A few reviewers have mentioned the high standards of quality maintained by Servpro. Josh Hunt, for example, appreciated the company's commitment to standing by its word and providing a genuine estimate without hidden charges. Rick Boggs, who has worked with Servpro as a vendor, confirmed that they always pay attention to detail and deliver high-quality work.
Accusations of Overcharging
One reviewer, Mafeeley, had a negative experience with an inadequate estimate from Servpro, which resulted in significant overcharging. They compared Servpro's estimate with that of Coit and found that Coit's estimate was more reasonable and in line with industry standards. Mafeeley warned others to hold off before hiring Servpro, as it could cost thousands of dollars.
