Trust us to restore your peace of mind
Elements Disaster Recovery is a trusted and reliable provider of water damage restoration, fire damage restoration, and mold removal services in Jacksonville and Orlando. Our team of experts is dedicated to delivering high-quality services to homeowners, insurance companies, and other stakeholders. With years of experience and a proven track record of success, we are confident in our ability to provide exceptional services that meet the unique needs of our clients.
Our Services
At Elements Disaster Recovery, we offer a comprehensive range of services designed to help you recover from any type of loss or damage. Our services include:
- Water Damage Restoration: We provide 24/7 emergency water damage restoration services, including water extraction, structural drying, and dehumidification.
- Fire Damage Restoration: Our team is equipped to provide prompt and effective fire damage restoration services, including fire damage assessment, cleaning, and restoration of structures and contents.
- Mold Removal: We specialize in mold removal and remediation, using safe and non-toxic methods to remove mold and mildew from homes and businesses.
- Structural Drying: Our experts use state-of-the-art equipment to quickly and effectively dry out structures to prevent further damage and ensure a safe environment.
- Sewage Cleanup: We provide professional sewage cleanup and removal services to restore your property to a safe and healthy environment.
- Odor Removal: Our team uses specialized equipment and products to eliminate unpleasant odors and leave a fresh, clean scent.
- Thermal Camera Inspection: We use advanced thermal imaging technology to detect hidden water damage, insulation issues, and other hidden problems.
Why Choose Us
At Elements Disaster Recovery, we pride ourselves on our commitment to exceptional customer service, prompt response times, and a focus on delivering high-quality results. Our team is comprised of certified professionals with extensive experience in the restoration industry, and we are dedicated to providing the best possible service to our clients.
Contact Us
If you are facing a devastating loss or damage to your property, please do not hesitate to contact us. Our 24/7 emergency response team is available to provide prompt and effective solutions to help you recover and restore your property to its original state.
Customer Service
Some customers had a mixed experience with the customer service provided by Elements Disaster Recovery. Lady M. From Da Dale mentioned that her initial experience was horrible, with the team being unresponsive and lacking empathy. She had to call multiple times to confirm her appointment and was eventually told that the team did not have her on the schedule. The representative she spoke with was short and unhelpful, leading Lady M. to decide to take her business elsewhere.
However, other customers had a positive experience with the team. Manny praised Brian and Shelby for being outstanding and providing excellent service. Peggy Sullivan and Michael Busby also had a great experience, with the team responding quickly and addressing their concerns in a timely manner.
Disaster Recovery
The team at Elements Disaster Recovery has experience in resolving a range of disaster-related issues, including water damage, mold removal, and mold remediation. They use specialized equipment and techniques to assess and mitigate damage, and work closely with customers to ensure that their needs are met.
For example, M. Melcher had a severe mold issue in her closet that was addressed by the team. They used heavy-duty equipment and measures to remove the mold and prevent further exposure. Marilyn Alexander's sister's home in Mexico Beach, FL was severely damaged by Hurricane Michael, and Elements Disaster Recovery helped to mitigate the damage and restore the property.
Competitive Pricing
Several customers mentioned that Elements Disaster Recovery provided competitive pricing for their services. Rebecca Needham praised the team for having competitive pricing and for allowing her to customize the quote to her liking. Hash Patel also mentioned that the pricing was exceptionally competitive.
Conclusion
While some customers had a mixed experience with the customer service provided by Elements Disaster Recovery, the team appears to have a strong track record in resolving disaster-related issues and providing excellent service. They use specialized equipment and techniques to address a range of issues, and have competitive pricing for their services.
