Our Mission: Delivering Rapid Response and Quality Restoration
SERVPRO of Chattooga, Dade & West Walker Counties stands ready to tackle any water damage, fire damage, mold remediation, or storm damage your property may experience. With over 2240 franchises nationwide, we're a trusted leader in restoration and cleaning services, serving both residential and commercial clients.
Who we are
Our locally owned and operated franchise is proud to serve the Rossville, GA area. We are committed to providing exceptional customer service, using industry-leading technology, and delivering fast, effective solutions to get your home or business back to its pre-loss condition.
1. Water Damage Restoration
We respond promptly to floods, leaking pipes, sewage backups, and other water-related emergencies. Our technicians utilize advanced drying and extraction equipment to minimize damage and prevent further loss.
2. Fire Damage Restoration
Our certified technicians work swiftly to extinguish lingering smoke and soot, restoring your property to a pre-loss state. We handle all aspects of the process, from board-up services to complete restoration.
3. Mold Remediation
SERVPRO follows strict environmental regulations to identify and eliminate mold growth safely and effectively. Our professionals provide comprehensive inspections, containment measures, and specialized cleaning methods for optimal results.
4. Storm Damage Repair
We address damage caused by hail, wind, fallen trees, or severe weather events. Our skilled team performs repairs to roofs, siding, gutters, and more.
5. Commercial Services
We understand the unique challenges businesses face following a disaster. Our experienced professionals offer comprehensive solutions to minimize downtime and keep your operations running smoothly.
Our values
At SERVPRO, we are committed to:
- Prompt response: Responding quickly to emergencies with urgency and efficiency.
- Professionalism: Delivering trained and certified technicians who are experts in their fields.
- Transparency: Providing clear and concise communication, updating you every step of the way.
- Quality: Restoring your property to its previous condition, with attention to detail and quality materials.
- Customer service: Treating every client with respect and understanding, offering personalized support.
Contact us today to experience the SERVPRO difference for yourself. We are dedicated to helping you get back to your life or business as quickly and efficiently as possible.
Excellent Customer Service
The reviews are filled with praise for the company's professionalism, promptness, and courteous service. Many customers appreciated the prompt response to their emergencies, with technicians arriving quickly to assess and mitigate damage. The staff was consistently described as friendly, polite, and empathetic, going above and beyond to address customers' concerns and answer their questions.
High-Quality Workmanship
Customers praised the company's expertise and attention to detail, with many commenting on the thorough and efficient work performed. The technicians were knowledgeable and skilled, and their work was often described as "amazing" and "beyond expectation."
Responsive Communication
The company's communication style was commended for being clear, concise, and responsive. Customers appreciated the regular updates and explanations provided throughout the restoration process.
Exceptional Employees
Several employees, including Tyler, Tim, Joey, Bruce, Alberto, Danni, and Josh, were singled out for their exceptional service, professionalism, and kindness.
