Faster to Any Size Disaster
SERVPRO of Fort Lee is a trusted name in disaster restoration and cleaning services, proudly serving the Fort Lee, NJ community since 2009. We understand that emergencies can happen at any time, which is why we offer fast and efficient 24/7 emergency services to mitigate the damage and restore your property to its pre-loss condition.
Our Expertise
Our team of highly trained technicians is equipped to handle a variety of emergencies, including:
Water Damage
- Burst pipes and leaky faucets
- Sewage backups and flooding
- Water-damaged furniture and belongings
Fire Damage
- Smoke and soot removal
- Structural repairs
- Content cleaning and restoration
Mold Remediation
- Comprehensive inspections and assessments
- Effective removal of mold and spores
- Remediation measures to prevent future growth
What Sets Us Apart
At SERVPRO of Fort Lee, we prioritize:
- Speed: We understand the importance of swift action in times of disaster, which is why we respond rapidly to emergencies.
- Expertise: Our technicians are highly trained and certified in their fields, ensuring the highest quality results.
- Compassion: We treat every property with care and respect, and our friendly staff is committed to providing exceptional customer service.
- Transparency: We provide clear and consistent communication throughout the restoration process and will work closely with you to understand your needs.
Community Commitment
SERVPRO of Fort Lee is dedicated to serving our community. We actively engage in local events and initiatives, and are committed to making our community a safer and more resilient place.
Overall Experience
The reviews demonstrate a mix of sentiments towards Servpro of Fort Lee. The majority of customers had a positive experience with the company, praising their professionalism, efficiency, and attention to detail. However, one customer had a severely negative experience, citing unprofessional behavior and poor service.
Positive Comments
- Several reviewers praised the company's professionalism, citing representatives like Ron Galosic, Andoni, and Chris Purguy as being particularly helpful and reassuring.
- Customers appreciated the timely and thorough service provided by Servpro of Fort Lee, including efficient water removal, drying, and repair.
- Many reviewers expressed gratitude for the company's attention to detail, commitment to customer satisfaction, and willingness to go above and beyond to ensure a positive outcome.
Negative Comments
- One reviewer, Mike Zee, had a severely negative experience with Servpro of Fort Lee, citing unprofessional behavior, poor service, and a lack of attention to detail.
- Mike Zee claimed that the company left his condo unit unfinished and unattended, caused further damage, and then taped a key to the door, leaving it vulnerable to unauthorized entry.
