Rebuilding Your Life, One Disaster at a Time
At 911 Restoration of Tampa, we understand that dealing with water damage, fire, mold, or sewage backups can be a stressful and overwhelming experience. That's why we're here to help. Our goal is to provide you with the highest-quality restoration services in Tampa and surrounding areas. Our team of certified and experienced professionals is dedicated to providing you with a safe, healthy, and tranquil living or working environment.
Our Services
Whether you're dealing with a sudden pipe burst, a natural disaster, or a mold infestation, we've got you covered. Our comprehensive services include:
- Water Damage Restoration: We'll quickly respond to your water-related emergency and work to minimize the damage, using advanced equipment and expert knowledge to restore your property to its pre-damaged state.
- Fire Damage Restoration: Our team will work to remove soot and debris, clean and restore damaged areas, and help you get back to normal as quickly as possible.
- Mold Removal: Our certified technicians will identify and eliminate mold growth, ensuring a safe and healthy environment for you and your loved ones.
- Sewage Backup Cleanup: We'll quickly respond to sewage backups, removing contaminated water and debris, and cleaning and disinfecting affected areas.
- Commercial Water Damage: If your commercial property has suffered water damage, we'll work closely with you to ensure a prompt and efficient restoration.
Certification and Training
Our team is comprised of IICRC-certified professionals, ensuring you receive the highest level of service and expertise. We're committed to staying up-to-date with the latest industry technologies and techniques, ensuring your property receives the best possible care.
Emergency Response
We understand that disasters can strike at any time. That's why we're available 24/7, 365 days a year, to respond to your emergency. Our guaranteed response time is under 45 minutes, ensuring minimal disruption to your daily life.
Insurance and Insurance Consulting
We're committed to making the restoration process as seamless as possible. We'll work closely with your insurance provider to ensure a smooth claims process. We're licensed, insured, and bonded, giving you peace of mind throughout the restoration process.
Why Choose Us?
At 911 Restoration of Tampa, our goal is to provide you with exceptional service, expertise, and communication. We're dedicated to ensuring your property is restored to its pre-damaged state, and we're committed to providing personalized attention and exceptional customer service.
Company Performance
The reviews are a mix of positive and negative experiences with 911 Restoration. While some customers had great interactions with the company, others were unhappy with the service they received.
Professionalism and Communication
Several reviewers praised the professionalism and excellent communication of the company's employees, particularly Fabien, Lucas, and Jose. They appreciated being kept informed throughout the process and felt that the team was responsive and kind.
Mold Restoration
Some reviewers were satisfied with the mold restoration services they received, citing prompt and efficient work, as well as effective solutions to their problems. However, one reviewer had a negative experience with a team member who was rude and unprofessional.
Customer Service
The company's customer service was a concern for some reviewers. One reviewer felt that the team was trying to pressure them into starting work without providing a detailed estimate, and another reviewer was left without an estimate after requesting one.
Timeliness and Efficiency
Reviewers generally praised the company's prompt response to calls and efficient work. In some cases, the team was able to address issues quickly, such as a small leak that turned out to be no mold.
