It's the details that make the difference
At Vigilant Restoration, we're more than just a restoration company - we're your neighbors. Founded on the belief that compassion and understanding are vital during difficult times, we're dedicated to helping Myrtle Beach and the Grand Strand restore their homes and businesses after water damage, fire damage, mold remediation, or any other disaster.
Our Journey
Our story starts with a simple vision: to provide compassionate and comprehensive restoration services with a genuine understanding of the emotional challenges our clients face. Family-owned and operated, we take pride in serving our community and treating each client like a neighbor.
What Makes Us Different
We set ourselves apart by:
- Prompt Response: Our 24/7 damage response ensures a swift arrival to mitigate further damage and minimize stress.
- Expert Expertise: Our team of professionals is highly trained and experienced in various restoration techniques.
- Detailed Attention: We meticulously assess every situation and provide detailed reports to ensure transparency and peace of mind.
- Client-Focused Approach: We prioritize open communication and collaborate with you every step of the way.
- Community Commitment: As local residents, we actively support and are involved in the communities we serve.
Our Services
We offer a comprehensive range of restoration services, including:
- Water Damage Restoration: Addressing flooding from burst pipes, sewage backups, and other water-related incidents.
- Fire Damage Restoration: Repairing damage caused by fire, smoke, and soot.
- Mold Remediation: Eliminating mold growth and preventing future infestations.
- Bio-Hazard Cleanup: Safely removing and remediating biohazardous materials like sewage and blood.
- General Construction Services: Repairing and rebuilding your property to its pre-loss condition.
Working With Us
We understand that facing a disaster can be overwhelming. Our experienced team will work alongside you every step of the way, guiding you through the process, coordinating with insurance companies, and ensuring your complete satisfaction.
Contact Us Today
When disaster strikes, don't hesitate to call Vigilant Restoration. We're here to provide the compassionate support and professional expertise you need to restore your property and get your life back on track.
Water Damage Cleanup and Repair Services
Vigilant Restoration has received numerous five-star reviews from satisfied customers who have utilized their water damage cleanup and repair services. The company's team, including project managers, technicians, and office staff, have been praised for their professionalism, responsiveness, and commitment to excellence.
Customer Service and Communication
Many reviewers have highlighted the excellent customer service they received from Vigilant Restoration. Project managers such as Brad, Jeremy, and Ross have been praised for their communication, organization, and attention to detail. Reviewers have noted that the team was always available to answer questions, provide updates, and address concerns in a timely and efficient manner.
Technical Capabilities
The company's technicians have received high praise for their technical skills and expertise. Reviewers have noted that the team was able to effectively assess and address water damage, mold issues, and structural repairs. The company's ability to use advanced technology and techniques to mitigate further damage has been highlighted as a major advantage.
Office Staff
The office staff at Vigilant Restoration has also received high praise. Reviewers have noted that staff members such as Larry and Sherry were always friendly, helpful, and responsive to their needs.
