Business Details
18 Years
experience
Emergency
services
Your Trusted Partner for Damage Restoration Solutions
Vigilant Restoration is a locally owned and operated restoration company serving Myrtle Beach and the Grand Strand. With over 60 years of combined experience, our team specializes in water, fire, mold, and bio-hazard restoration services. We are the preferred first responder for major insurance providers, offering 24/7 emergency support to residential and commercial clients. Our staff undergoes rigorous training and background checks to ensure the highest standards of service. We utilize advanced equipment and methodologies to deliver fast, reliable restoration solutions tailored to each client's needs. Customer satisfaction remains our top priority, and we pride ourselves on compassionate, transparent communication throughout the restoration process.Our commitment to excellence has earned us recognition as one of the region's finest restoration contractors. We work closely with insurance companies, adjusters, and subcontractors to streamline the recovery experience for our clients. Our team's expertise extends to hurricane damage, microbial growth, and large-scale flooding incidents. For nearly 15 years, we have built lasting relationships through integrity, attention to detail, and a dedication to restoring properties to pre-loss conditions efficiently.
Services
Water Damage Restoration
Fire Damage Restoration
Mold Remediation
Bio-Hazard Cleanup
General Construction
Details
- Year established: 2008
Highlights and features
- We offer 24/7 emergency response services for immediate assistance.
- Our team has over 60 years of combined experience in restoration services.
- We are preferred first responders for major insurance providers.
- All staff members undergo rigorous background checks and training.
- We guarantee detailed, compassionate service from start to finish.
What people say
Quick response
Professional staff
Compassionate service
Detailed work
Knowledgeable crew
Services
Water Damage Restoration
Our water damage restoration service addresses emergencies from broken pipes, flooding, and storm damage. Using advanced extraction equipment and drying techniques, we restore properties to pre-loss conditions efficiently. Customers benefit from 24/7 availability and rapid response times to minimize property damage.
Fire Damage Restoration
We provide comprehensive fire damage restoration including smoke removal, structural repairs, and content cleaning. Our trained technicians handle all aspects from initial assessment to final reconstruction. Insurance coordination and emergency board-up services ensure a seamless recovery process for homeowners and businesses.
Mold Remediation
Our mold remediation service includes inspection, containment, removal, and prevention strategies. We use industry-standard practices to address microbial growth from water damage or humidity issues. Customers receive detailed assessments and long-term solutions to maintain safe indoor air quality.
Bio-Hazard Cleanup
We handle bio-hazard cleanup with specialized training and protective equipment. Services include bloodborne pathogen removal, crime scene cleaning, and infectious waste disposal. Strict compliance with health regulations ensures safe environments for families, businesses, and public spaces.
General Construction
Our general construction services cover post-restoration rebuilding and property improvements. From drywall repair to complete renovations, we ensure seamless transitions from damage recovery to enhanced functionality. Licensed contractors deliver quality workmanship aligned with client specifications and timelines.
People
Fred Sancilio
Co-Owner
With over 60 years of combined experience, Fred co-founded Vigilant Restoration to provide compassionate emergency services. He oversees operations and maintains community partnerships while ensuring service excellence across all projects.
Leigh Sancilio
Co-Owner
Leigh co-founded Vigilant Restoration with a focus on customer care during crises. She manages team training and client relations, leveraging her expertise in disaster response to maintain high service standards for residential and commercial clients.
Questions
What services does Vigilant Restoration offer?
We specialize in water damage restoration, fire damage cleanup, mold remediation, bio-hazard services, and general construction repairs for residential and commercial properties.
Are you available for emergencies outside regular business hours?
Yes, we provide 24/7 emergency response services with technicians available within 15 minutes and on-site within 2-4 hours.
Do you work with insurance companies?
We are preferred first responders for major insurance providers and handle all coordination with adjusters and subcontractors.
How quickly can you respond to a disaster?
Our emergency team arrives within 2-4 hours of contact, with initial technician callback within 15 minutes of your call.
What areas do you serve?
We primarily serve Myrtle Beach and the Grand Strand region, handling both residential and commercial restoration needs.
Are your staff members trained and certified?
All employees undergo rigorous training and background checks to ensure professional, safe, and reliable service delivery.
