"Excellence in Service, Quality in Workmanship" - T.D.R. Restoration
About Our Company
TDR is a leading provider of restoration, remediation, and construction services across the Greater DFW area in Texas. We have extensive experience assisting both residential and commercial clients with a wide range of challenges, from water damage and fire restoration to asbestos removal and structural repairs.
Our Mission
Our mission is to provide our clients with tailored solutions, utilizing our expertise and resources to restore, repair, and revitalize their properties. We strive to complete projects efficiently and effectively, while minimizing disruption to our clients' lives and businesses.
Residential Services
- Water damage restoration and mitigation
- Fire and smoke damage restoration
- Asbestos removal and encapsulation
- Mold remediation and removal
- General repairs and renovations
- Property renovations and upgrades
Commercial Services
- Comprehensive water damage solutions
- Fire restoration and rebuilding
- Comprehensive asbestos management and removal
- Mold remediation and control
- Building envelope repairs and restoration
- General contracting and construction services
Our Expertise
Our team consists of highly skilled and certified professionals including:
- Certified Master Electricians
- Certified Master Plumbers
- Certified Mold Remediation Specialists
- Certified Fire & Smoke Damage Technicians
- Certified Project Managers
Our Commitment
We prioritize open communication, transparency, and customer engagement throughout the entire process. We strive to:
- Respond promptly to client needs
- Clearly communicate project timelines and expectations
- Provide regular updates and documentation
- Address concerns and resolve issues efficiently
- Deliver exceptional customer service
Contact Us Today
If you require reliable, professional assistance with property restoration, remediation, or construction services, contact TDR today. We look forward to serving you and helping you restore your property to its former glory.
Overall Experience
The reviews are mixed, with some customers having a positive experience and others having a negative one.
Water Damage Relief
Some customers praised the company's quick response and effectiveness in providing water damage relief, with one reviewer stating that they would recommend the company for this service.
Restoration
However, many customers were dissatisfied with the restoration process, citing issues with professionalism, communication, and workmanship. One reviewer expressed regret in choosing the company and described the restoration process as a "2-star experience".
Staff and Communication
Some reviewers praised individual staff members, such as Jaren, Mike, and Juan, for their kindness, empathy, and professionalism. However, others had negative experiences with staff, citing poor communication and a lack of customer focus.
Unprofessionalism and Unethical Behavior
Some reviewers accused the company of being unethical and unprofessional, with one reviewer claiming that the company manipulated reviews by having employees pose as customers.
Recommendations
Despite some negative reviews, many customers highly recommended the company, particularly for their quick response and professionalism in providing water damage relief.
