Restoring Peace of Mind, One Disaster at a Time.
A Committed Team Delivering Exceptional Restoration Services in Western Massachusetts
Liptak Restoration stands as a trusted partner in disaster recovery and restoration, serving the people of Western Massachusetts since 1991. With over 29 years of experience and a team of certified professionals, we handle all types of property damage caused by water, fire, mold, and more.
Water Damage Restoration
- 24/7 emergency response for flooding and water damage
- Comprehensive water extraction and drying services
- Professional remediation of structural damage and contaminated materials
- Content protection and restoration
Fire Damage Restoration
- Complete restoration services for fire and smoke damage
- Thorough removal of soot and odors
- Reconstruction and rebuilding of damaged areas
- Content cleaning and restoration
Mold Remediation
- Comprehensive inspection and identification of mold sources
- Safe and effective mold removal by certified technicians
- Implementation of measures to prevent future mold growth
Hardwood - Cabinet Drying
- Specialized services to quickly dry and restore hardwood floors and cabinets affected by water damage
- Rapid response minimizes damage and prevents further deterioration
Reconstruction & Remodeling
- Full restoration and rebuilding of your property after any disaster
- Skilled professionals work with precision and care
- Attention to detail ensures a seamless and lasting result
Additional Services
- Upholstery cleaning and restoration
- Carpet cleaning and area rug cleaning
- Fogging, sanitizing, and disinfection services
- Sewage cleanup and contamination removal
Why Choose Liptak Restoration?
- Experience: Decades of expertise and certifications in disaster restoration
- Client-Focused Approach: Dedicated to clear communication, transparency, and personalized solutions
- Competitive Pricing: Affordable and transparent pricing plans to fit every budget
- Insurance Specialists: We work directly with all major insurance companies for a seamless claims process
- Responsive and Reliable: Available 24/7 for emergencies and prompt response
Poor Communication and Unprofessional Service
The reviews of Liptak Restoration are overwhelmingly negative, with several customers expressing frustration with the company's poor communication and unprofessional service. Some customers reported that they were left without floors, walls, or ceilings for extended periods, while others experienced rude and unhelpful interactions with the company's staff.
Unreliable Work and Equipment Damage
Several customers reported that the company's work was unreliable and resulted in additional damage to their properties. For example, one customer's water heater leak caused significant damage, and the company's subsequent work only made things worse. Another customer's copper pipe leak caused mold growth, and the company's attempts to fix it resulted in damaged walls and valuable jewelry going missing.
lack of Respect for Property and Personal Belongings
The company's staff has been accused of showing a lack of respect for property and personal belongings. One customer reported that the company's workers damaged walls, removed valuable items without permission, and left their property in disarray.
No Follow-Through on Promises
Many customers reported that the company failed to follow through on promises, including repairing damaged items, completing jobs on schedule, and providing timely updates. This lack of accountability and transparency has led to frustration and mistrust among customers.
A Few Positive Reviews
Despite the overwhelmingly negative reviews, there were a few reviewers who praised Liptak Restoration for their professionalism and effective services. However, these reviews are greatly outnumbered by the negative ones.
