Experience and Expertise for Disaster Recovery
Restoreace Restoration is a Maryland-based, family-owned and operated company dedicated to restoring properties affected by water damage, flooding, fire damage, mold, and other disasters. With over a decade of experience and certified professionals on our team, we provide compassionate and efficient restoration services to residential and commercial clients throughout the area.
Responsive and Compassionate Service
When disaster strikes, every minute counts. Our team understands the urgency and distress that comes with such situations. We prioritize quick response, with certified professionals arriving promptly on-site to assess the damage and discuss a customized restoration plan. We work collaboratively with you to restore your property to its pre-disaster state.
Meeting Your Needs Every Step of the Way
From initial assessment to the final walk-through, we are committed to open communication and transparent updates every step of the way. Our highly trained and licensed technicians will cover every aspect of the restoration process, from meticulous debris removal and drying to replacement and repair services.
Quality and Transparency Guaranteed
Your peace of mind is our priority. We are fully licensed, bonded, and insured for your complete protection. We have established working relationships with major insurance providers and handle the claim process efficiently and effectively, ensuring you can focus on recovering from the disaster.
Comprehensive Services and Expertise
We offer a wide range of services including:
- Water Damage Restoration: Prompt and effective removal of excess water, drying, and restoration of affected areas.
- Fire Damage Restoration: Extensive experience in cleaning and restoring fire-damaged properties.
- Mold Remediation: Expert removal and remediation of mold contamination.
- Content Restoration: Careful handling and restoration of personal belongings.
- Board-up Services: Quick and efficient board-up of damaged areas to prevent further damage.
- Reconstruction and Remodeling: Complete restoration of your property to its pre-disaster state, including drywall, paint, and flooring.
We're Ready to Assist You
At Restoreace Restoration, we understand that disasters can be overwhelming. Our compassionate and experienced team is available 24/7 to provide rapid response and restore your property to its former glory. Contact us today and let us help you get back on your feet.
Overview of Service Experience
Emergency Response and Professionalism
Reviews highlight the company's prompt response to emergency situations, with some customers praising the quick arrival of technicians and efficient work process.
Quality of Work and Satisfaction
Many customers are satisfied with the quality of work provided by the company, citing professionalism, punctuality, and value for services. Some customers have praised the thoroughness of the work, feeling that their properties were restored to a high standard.
Issues with Contractors and Communication
However, some customers have experienced issues with unresponsive contractors, poor communication, and delays in project completion. This has led to frustration and dissatisfaction among these customers.
Fraud Allegations and Unfinished Work
A few customers have made serious allegations against the company, including claims of fraud and unfinished work. One customer reported that the company failed to complete the job and stopped responding to calls and texts.
