At 911 Restoration of Baton Rouge, we understand that disasters can strike at any moment, leaving you feeling overwhelmed and unsure of what to do next. That's why we're here to help. Our team of IICRC-certified professionals is dedicated to providing you with the best possible service, 24 hours a day, 7 days a week, 365 days a year.
Our Services
At 911 Restoration of Baton Rouge, we offer a wide range of services designed to help you recover from any type of disaster. Our services include:
Water Damage Restoration
Water damage can occur in any home or business, and it's essential to address the issue promptly to prevent further damage. Our experts are trained to detect and extract water, removing the source of the problem and ensuring your property is dry and safe.
Sewage Backup Cleanup
Sewage backups are not only unsanitary, but they can also pose a significant health risk. Our team is equipped to handle sewage backup cleanup, using specialized equipment and cleaning products to remove the sewage and disinfect the affected area.
Mold Removal
Mold spores are everywhere, and when paired with excess moisture, they can grow and spread quickly. Our team is trained to detect and remove mold, using specialized equipment and cleaning products to eliminate the mold and prevent future growth.
Fire and Smoke Damage Restoration
Fires can cause extensive damage to homes and businesses, leaving behind a trail of smoke, soot, and ash. Our team is trained to clean and restore property damaged by fire and smoke, removing odors and stains and returning your property to its pre-damaged condition.
Disaster Restoration
Baton Rouge is prone to natural disasters, such as hurricanes and tornadoes, which can cause significant damage to homes and businesses. Our team is equipped to handle disaster restoration, providing 24/7 emergency services to ensure your property is restored to its pre-damaged condition as quickly and efficiently as possible.
At 911 Restoration of Baton Rouge, we understand that every disaster is unique, and our team is committed to providing personalized service to each of our customers. Whether you're dealing with a small water leak or a major disaster, we're here to help. Contact us today to learn more about our services and how we can help you recover from a disaster.
Quality and Professionalism Issues
Several reviewers have expressed concerns about the professionalism and quality of service provided by 911 Restoration. Jordan Rembert, who gave the lowest rating, described the owner as "rude" and "not friendly". Kimberlyn Simon, another one-star reviewer, developed a rodent problem after hiring the company to repair water damage, suggesting that the company's work may not have been done properly. However, it's worth noting that the company's representatives were able to address these issues and provide assistance.
Positive Experiences
On the other hand, many reviewers have had positive experiences with 911 Restoration. Emily Kate gave the company a five-star rating after hiring them to repair fire and water damage to her home. She praised their friendly, communicative staff and the excellent job they did on her repairs. Logan Roberts, another five-star reviewer, appreciated Rusty's honesty and thoroughness in diagnosing and addressing a potential water damage issue. Other reviewers, including Dayana Zuniga, Adrian Owen Jones, Lea Howland, Patricia Mayfield, and Will Jones, all gave the company five-star ratings and praised their responsiveness, fair pricing, and excellent work.
Specific Issues and Concerns
Some reviewers have mentioned specific issues with the company's work. Kimberlyn Simon, as mentioned earlier, developed a rodent problem after hiring the company. Logan Roberts praised Rusty's honesty, but noted that another contractor might have taken advantage of him. Patricia Mayfield mentioned that the company rebuilt her bottom cabinets to match her upper cabinets, but didn't provide further details.
