Good ole up front, no nonsense home solutions
At 1st Aide Restoration, we understand the importance of prompt and professional disaster restoration services. Our team of experts has over 50 years of combined hands-on experience in providing top-notch water damage restoration, fire damage restoration, storm damage cleanup, mold removal, and commercial carpet cleaning services to homes and businesses in Greensboro, NC. Our 24/7 emergency disaster cleanup services ensure that you receive the help you need, when you need it.
Our Mission
Our mission is to provide exceptional disaster restoration services that exceed our customers' expectations. We pride ourselves on our prompt response, IICRC-certified technicians, and state-of-the-art equipment. Whether you're dealing with water damage, fire damage, or storm damage, we're committed to restoring your property to its pre-loss condition.
Our Services
Our comprehensive range of disaster restoration services includes:
- Water Damage Restoration: Our team provides water removal, water damage repairs, and flood damage cleanup services to ensure that your property is restored to its original condition.
- Fire Damage Restoration: We offer emergency fire board up, fire damage cleanup, and smoke damage cleaning services to help you recover from fire damage.
- Storm Damage Cleanup: Our experts provide comprehensive storm damage cleanup services, including roof repair, window replacement, and structural drying.
- Mold Removal: Our certified technicians use advanced equipment and techniques to remove mold and prevent its regrowth.
- Commercial Carpet Cleaning: We provide professional commercial carpet cleaning services to businesses in Greensboro, NC.
What Our Customers Say
Don't just take our word for it. Our customers rave about our exceptional service, professionalism, and prompt response. Read their testimonials to learn more about our commitment to excellence.
Exceptional Service and Quality Work
All reviewers praised 1st Aide Restoration for their exceptional service, professionalism, and quality of work. The company's staff, including Doug, Rhonda, and Suzie, were described as caring, friendly, and professional. The repair crews were also commended for their thoroughness, efficiency, and attention to detail.
The company handled various water damage restoration projects, including chimney surround repairs, water removal, flooring replacement, and more. Reviewers appreciated the thoroughness of the initial assessment, prompt response times, and clear communication throughout the process.
Complaints
Unfortunately, two reviewers had a negative experience with 1st Aide Restoration. Chuck Forsbrey gave the company one star, citing poor quality work and overpricing. He was unhappy with the replacement of rotting boards and felt he had to supervise the work.
Doreen Longo also gave the company one star, sharing her frustration with the company's work on her newly purchased home. She discovered several issues, including improperly hung ceiling fans, crooked chair molding, and missing shelves, which she felt posed a fire hazard. She accused the company of being rude and unresponsive when she brought these issues to their attention.
