Quality restoration services, total satisfaction, and peace of mind.
At Disaster Restoration Innovation LLC (DRI), we understand that unexpected disasters can strike at any moment, causing damage to your home or business. That's why we're committed to providing quick-response, expert restoration services to get your life back to normal as soon as possible.
Our Story
Founded by veteran-owned entrepreneurs, DRI has over 25 years of combined industry experience in handling residential and commercial restoration and repair services. Our team is dedicated to providing exceptional customer service, ensuring that our clients receive the highest level of care and attention to detail.
Services We Offer
At DRI, we specialize in providing a wide range of restoration services, including:
Water and Fire Damage Restoration: Our experienced team is equipped to handle all aspects of water and fire damage restoration, from extraction to drying and dehumidification.
Mold Testing and Damage Restoration: Our experts are trained to detect and remove mold, ensuring that your property is safe and healthy.
COVID-19 Decontamination: If you're concerned about COVID-19 in your home or business, we have the skills and equipment to handle the decontamination process.
Asbestos Identification and Abatement: We can identify and extract asbestos in your home or business, ensuring a safe and healthy environment.
Emergency Restoration Services: Our team is available 24/7, 365 days a year, to respond to any emergency service situation.
Why Choose Us
At DRI, we pride ourselves on our:
Quick Response: We respond within 1 hour of any emergency to minimize damage and accelerate the restoration process.
Expertise: Our team has over 25 years of combined experience in handling residential and commercial restoration and repair services.
Customer Service: We're dedicated to providing exceptional customer service, ensuring that our clients receive the highest level of care and attention to detail.
Trust: Our team is fully licensed and bonded, ensuring your property and assets are safe in our hands.
Get in Touch
If you're in need of emergency restoration services in Tucson, Arizona or Indianapolis, Indiana, don't hesitate to contact us. Our team is available 24/7 to respond to your emergency needs.
Contact Us
Tucson, AZ: (520) 900-1DRI
dri-tucson@driresto.com
2555 N. Coyote Drive Suite #115
Tucson, AZ 85745
Indianapolis, IN: (463) 900-1DRI
dri-indy@driresto.com
7107 Girls School Ave.
Indianapolis, IN 46241
Monday - Friday: 8:00 am - 5:00 pm
After Hours/Emergency: 24/7/365
Issues with Work Quality and Communication
Several reviewers expressed dissatisfaction with the work quality and communication from DRI. They reported subpar work, including improperly installed sinks, damaged skylights, and poor craftsmanship. Additionally, reviewers mentioned that the company failed to communicate effectively, resulting in misunderstandings and delays.
Problems with Billing and Insurance
Reviewers also experienced issues with billing and insurance. Some were billed for work that was not completed or was done poorly. Others had problems with the insurance company, Liberty Mutual, which did not help resolve the issues.
Negative Experiences with Project Managers
Several reviewers had negative experiences with project managers, who were unresponsive, argumentative, and incompetent. One reviewer reported that their project manager would try to convince them that subpar work was acceptable.
Liens and Additional Fees
Some reviewers experienced additional fees and liens on their homes due to DRI's actions. One reviewer was billed for "pack out and storage" without permission, and another had a lien placed on their home after refusing to sign off on subpar work.
Positive Experiences
On the other hand, some reviewers had positive experiences with DRI. They praised the company's prompt response, excellent communication, and high-quality work. Specific employees, such as Isaiah, Arturo, and Dolores, were mentioned as being helpful and courteous.
