Restoring Your Property, Relieving Your Stress
At Xtrac Restoration, we take pride in being the go-to damage restoration company in Houston, Sugar Land, Katy, Cypress, Spring, and Woodlands, TX. For over several years, we have been helping property owners restore their homes and businesses to their pre-loss condition. Our mission is to provide exceptional service, quality workmanship, and personalized attention to ensure that our customers receive the best possible outcome.
Our Services
We offer a wide range of services, including:
- Roofing: We specialize in roof repair, replacement, and installation for all types of roofs. Our team of expert roofers ensures a job well done, every time.
- Water Damage Restoration: From pipe bursts to hurricanes, we handle water damage with expertise and precision. Our goal is to mitigate the damage and restore your property to its original state.
- Fire and Smoke Damage Restoration: Fire and smoke can cause irreparable harm to your property. Our team of experts assesses the damage and develops a comprehensive plan for restoration and reconstruction.
- Commercial Reconstruction: Whether it's a fire, flood, or storm, we understand the importance of business continuity. Our team works closely with you to minimize downtime and get your business back up and running quickly.
- Insurance Claims: We understand the complexity of insurance claims, which is why our team of experts will handle the process from start to finish, ensuring you receive the maximum coverage for your damages.
Our Commitment to Excellence
At Xtrac Restoration, we are committed to delivering exceptional service and results. Our team of professionals is licensed in the State of Texas, and we maintain the highest standards of quality and professionalism. We understand the importance of timely response, and our team is available 24 hours a day, 7 days a week.
Testimonials
Our customers say it best:
- "Excellent service! Frank and his team members are truly professional." - Niloufer Sultan
- "Frank is very knowledgeable and very professional. He was very competitive in his pricing and delivered on all of his commitments." - Jeff Miller
And many more!
Contact Us
For all your damage restoration needs, call us at (281) 679-6833 or visit our office at 1880 S Dairy Ashford Rd Ste 672, Houston, TX 77077. We are open 24 hours a day, 7 days a week.
Work Quality and Standards
Some customers have had exceptional experiences with Xtrac Restoration, praising their high-quality work, attention to detail, and professionalism. For example, Patty Martin and Mark M. both mentioned that their kitchen and home renovation projects turned out amazingly well, with the team being timely, friendly, and honest. Jon S. also commended the company for doing a good job at a fair price.
On the other hand, Vivian E. had a poor experience with shoddy work and untrustworthy employees. She reported finding exposed nail heads after the roof replacement and was left feeling frustrated and disappointed. Lee Ann A. also had a negative experience, citing the owner's inflated estimates and lack of concern.
Communication and Customer Service
Customer service has been a mixed bag for Xtrac Restoration. Some reviewers praised their responsiveness and communication skills, such as Pam Taylor, who appreciated Raul Hernandez's detailed explanations and kind demeanor. In contrast, Lee Ann A. felt that the owner was unconcerned and disinterested in her concerns, and Vivian E. had to complain multiple times to get issues resolved.
Trust and Accountability
Unfortunately, Vivian E.'s review highlights some concerns about trust and accountability at Xtrac Restoration. She felt that the foreman was dishonest and attempted to bluff his way out of fixing a problem, and she was left with a sense of unease about the company's trustworthiness.
Be the first to review Xtrac Restoration.
Write a Review
