Minimize downtime, Get your business back up and running!
Your Reliable Partner for Water Damage, Mold Remediation, and Professional Cleaning Services
Big Water Damage is a certified and professional restoration and cleaning company serving residential and commercial properties in the Los Angeles, Orange, Ventura, and San Bernardino Counties. With over 30 years of experience, we specialize in promptly and efficiently restoring your property to its pre-loss condition after water damage, mold contamination, or other emergencies.
Water Damage Restoration
- Rapid response within 30 minutes.
- Complete damage assessment and customized restoration plan.
- Extraction of excess water and drying of affected areas.
- Specialized dehumidification and sanitation.
- Odor control and restorative cleaning.
Mold Remediation
- Certified mold remediation technicians and adhering to industry-leading protocols.
- Comprehensive inspection of affected areas.
- Precise removal of mold-infested materials.
- Anti-microbial treatments to prevent future growth.
Additional Services
- Carpet cleaning and upholstery cleaning.
- Air duct cleaning.
- Sewage backup cleaning.
- Flood damage restoration.
- Odor control and sanitation.
- Emergency response 24/7.
Our Values
- Customer Focus: We prioritize clear communication, prompt response, and personalized attention to your needs.
- Integrity: We adhere to the highest ethical standards and use only certified and safe products.
- Expertise: Our certified technicians are trained and experienced in all aspects of restoration and cleaning.
- Transparency: We provide detailed damage assessments and estimates to help you understand the process.
Why Choose Big Water Damage?
- Family-owned and operated business.
- Over 30 years of industry experience.
- Certified and insured.
- Competitive and transparent pricing.
- Responsive and dedicated customer service.
Problems with Water Damage Repairs
Jan H. and M. K. had negative experiences with Big Water Damage, a company that deals with water damage restoration. Both authors had major water damage events in their homes, and the company's work only added to their stress and frustration.
Jan H. reported a huge flood on two floors that led to mold growth due to poor flood mitigation. The company overcharged them, and the representative, David, was pushy about getting paid quickly.
M. K. experienced a washing machine flood that led to extensive damage. The company's workers were sloppy, didn't communicate well, and caused additional problems, such as breaking expensive items and causing a fire hazard.
Positive Experiences with Water Damage Restoration
However, several other reviewers had positive experiences with Big Water Damage. Patricia M., Elyzabeth P., Batel O., Alex L., Tomer P., and Leyla K. all praised the company's prompt and professional service.
Patricia M. wrote that the company helped alleviate her anxiety and cleaned up quickly after a major water damage event. Elyzabeth P. and Batel O. both recommended the company for their emergency response and quick drying services.
Alex L. and Tomer P. appreciated the company's attention to detail and ability to work with insurance companies. They were able to quickly remove water damage and prevent mold growth.
Leyla K. was impressed with the company's emergency response, professionalism, and honesty. The workers were kind and cooperative, and the company arrived quickly after her call.
Disappointment and Unmet Expectations
The negative experiences of Jan H. and M. K. highlight the importance of proper communication and attention to detail in water damage restoration. Both authors felt that the company did not live up to their expectations and caused additional stress and frustration.
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