Trust Us to Dry Your Tears
At Dr. Flood, we specialize in providing reliable and professional emergency water cleanup and restoration services to residential and commercial properties in Atlanta and its surrounding areas. Our company has been in business since 2004, and our experienced team of restoration technicians is dedicated to restoring your property to its pre-loss condition quickly and efficiently.
Our Services
We offer a range of services designed to help you recover from a water damage incident. From emergency water removal to restoration and reconstruction, we have the expertise and equipment to handle any size project. Our services include:
- Emergency Water Removal: Our trained and certified technicians have years of experience in extracting water from your property quickly and efficiently, minimizing further damage and mold growth.
- Restoration Services: Our team uses the latest technology and equipment to restore your property to its pre-loss condition, ensuring that your home or business is safe, clean, and free from any remaining water damage.
- Reconstruction: Our professionals work closely with you and your insurance provider to ensure that your property is restored to its original condition.
Why Choose Dr. Flood?
At Dr. Flood, we pride ourselves on providing exceptional customer service, prompt responses, and high-quality workmanship. Our reputation for quality work is what our customers expect, and we deliver. Here are just a few reasons why our customers choose us:
- 24/7 Emergency Response: We're here for you 24 hours a day, 7 days a week, 365 days a year. Our emergency service line is answered by a certified restoration specialist, ensuring that you receive prompt and professional assistance.
- Reliable and Efficient Service: Our trained technicians are equipped with the latest technology and equipment to quickly and efficiently remove water from your property.
- Guaranteed Satisfaction: We guarantee that you will be satisfied with the quality of our work, which means that we will continue to work with you until you are completely satisfied with the final result.
What Our Customers Say
Don't just take our word for it - check out what our satisfied customers have to say about their experience with Dr. Flood:
- "Very professional and polite, the crew worked very hard. I would recommend this company." - Isaiah M.
- "On time, professional, and got the job done. I was having a bad day due to my basement flooding, but they stayed late and completed the job." - Marcus W.
- "Excellent customer service experience. I've recommended them to all my friends and family." - Tewuana P.
Call Us Today!
Don't hesitate to contact us at (404) 480-4039 for immediate emergency response day or night. We're here to help you recover from a water damage incident and get your property back to normal as quickly and efficiently as possible.
Disappointing Experience
The reviews from Dennis S. and Birendra J. express disappointment and frustration with a company that failed to meet their expectations. Unreliable Service is a common theme, with both reviewers experiencing issues with communication and follow-through.
Lack of Responsiveness
Dennis S. set up an appointment to get an estimate, but the company never showed up or called to cancel. This lack of professionalism and respect for customers' time is unacceptable.
Broken Promises
Birendra J. had a similar experience, with the company promising to reimburse his deductible but failing to follow through. Not only that, but the products they installed did not work as promised, and they left the customer's property in a mess.
Lack of Accountability
The company's failure to take responsibility for their mistakes is evident in both reviews. They failed to fix the issue they caused in Birendra J.'s powder room and did not reimburse him as promised.
Overall Disappointment
In both cases, the company fell short of expectations, leaving the customers feeling frustrated and disappointed.
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