Your Home, Your Recovery, Our Priority
A Legacy of Excellence in Restoration & Remodeling
True Builders emerged in 2010 as a beacon of hope and expertise in the realm of disaster restoration and remodeling. Founded by Mark Lever and Issac Turpin, the company quickly garnered acclaim for its unwavering commitment to quality and client satisfaction. Today, we stand as the leading restoration and remodeling company in Central Florida, proudly serving Lakeland, Plant City, Winter Haven, Wesley Chapel, and beyond.
A Diverse Team of Skilled Professionals
Our team consists of more than just skilled professionals - we are a family. Over 50 dedicated individuals are committed to restoring your peace of mind and transforming your vision into reality. From seasoned restoration technicians to experienced remodelers, each member of our team brings exceptional knowledge and expertise to every project.
Comprehensive Services for Every Need
No matter the adversity, True Builders is equipped to handle it. Our diverse services include:
- Fire Damage Restoration: Rapid response and meticulous execution to mitigate the effects of fire and smoke damage.
- Water Damage Restoration: Specialized techniques to dry and restore your property after water damage incidents.
- Leak Detection & Repair: Non-invasive leak detection technology ensures pinpoint accuracy in locating and repairing leaks.
- Kitchen & Bathroom Remodeling: Transform the look and functionality of your kitchen or bathroom with our expert remodeling services.
Beyond Restoration - A Commitment to Community
True Builders firmly believes in giving back to the community that has supported us. We actively sponsor local children's sports teams, extend a helping hand to victims of natural disasters, and contribute to worthy causes like ALS research.
Choose True Builders for
- Unwavering commitment to quality and client satisfaction
- Diverse team of skilled professionals
- Comprehensive restoration and remodeling services
- Active involvement in the community
- Proven track record of success
Untrustworthy and Unprofessional
Many reviewers have expressed disappointment and frustration with True Builders, citing unprofessional behavior, poor communication, and shoddy workmanship. Several reviewers report being taken advantage of, with the company making excessive claims or failing to complete jobs as promised. This lack of transparency and accountability has led to negative experiences for many customers.
Mixed Reviews
While some reviewers have reported positive experiences with True Builders, many have had disappointing encounters. A few reviewers have praised the company's professionalism, work quality, and customer service, but these positive reviews are vastly outweighed by the negative ones.
Some reviewers have reported unacceptable delays, shoddy workmanship, and unprofessional behavior from staff members. In addition, some have been overcharged for services or found defects in the work performed. These issues have led to a loss of trust in the company.
False Advertising
Some reviewers have expressed concern about the company's advertising practices, claiming that the company exaggerates its abilities or makes false claims about its services. This lack of transparency has led to wasted time and resources for many customers.
Low-Quality Workmanship
Several reviewers have reported defects in the work performed by True Builders, including shoddy repairs and poor installation of materials. This has led to additional expenses and frustration for customers.
Lack of Accountability
Many reviewers have reported difficulty in getting responses or resolving issues with True Builders. In some cases, the company has been unwilling to take responsibility for mistakes or defects, leaving customers feeling frustrated and disrespected.
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