Restoring Your Property, Restoring Your Peace of Mind
We understand that facing disaster can be overwhelming. Life can be thrown into chaos, leaving you feeling helpless and uncertain about the future. But you don't have to navigate this difficult time alone. Disaster Plus is here to help.
With over 37 years of experience serving the Charleston community, we are the Lowcountry's oldest locally owned and operated water, mold, and fire damage clean up company. We understand the unique challenges faced by residential and commercial properties after a disaster, and our team of experts is dedicated to restoring your property to its pre-loss condition as quickly and efficiently as possible.
What sets us apart?
- Experienced and certified technicians: Our team is certified by the IICRC (Institute of Inspection Cleaning and Restoration Certification) and receives ongoing training to stay abreast of industry best practices.
- 24/7 emergency response: We are available 24/7 to respond to your emergency, whether it's a leaky pipe or a flooded basement.
- Comprehensive assessments: We provide a thorough inspection to identify the source and extent of the damage, and develop a customized restoration plan.
- Transparent communication: We will keep you updated every step of the way and answer any questions you have.
- Focus on restoration: Our goal is to restore your property to its pre-loss condition, using high-quality materials and workmanship.
Water Damage
- Emergency water removal and extraction
- Structural drying and dehumidification
- Mold mitigation and remediation
- Content cleaning and restoration
Fire & Smoke Damage
- Fire damage restoration
- Smoke odor removal
- Soot and ash removal
- Content cleaning and restoration
Mold Remediation
- Mold inspection and identification
- Mold removal and remediation
- Air purification
- Prevention strategies to prevent future growth
Additional Services
- Sewage removal and sanitation
- Biohazard cleanup and disinfection
- Odor removal and deodorization
We are committed to
- Working with you every step of the way to ensure your satisfaction.
- Providing compassionate and supportive customer service.
- Completing the restoration process efficiently and effectively.
- Communicating clearly and honestly with you throughout the process.
Exceptional Service and Professionalism
Reviewers unanimously praise the service provided by Disaster Plus, highlighting the promptness, professionalism, and friendliness of their technicians, including James, Zach, Paul, Steve, and Hailey. The company's ability to respond quickly to emergencies, provide thorough and effective solutions, and communicate effectively with clients is consistently commended.
Mitigation of Water and Fire Damage
Many reviewers share stories of water damage, including a flooded bathroom, destroyed floors and ceilings, and a water leak in the wall, which Disaster Plus promptly addressed and mitigated. One reviewer recounts a fire extinguisher cleanup, where the company ran air scrubbers and did a final walkthrough to ensure the job was complete.
Mold Abatement and Reconstruction
Several reviewers appreciate the company's expertise in mold abatement and reconstruction, including removing damaged flooring and walls, and providing recommendations for sheetrock repair and painting.
Exceptional Customer Service
Reviewers praise the company's customer service, particularly Julia Ann, who went above and beyond to ensure reviewers received prompt attention and advocacy with insurance adjusters.
Trust and Recommendations
Recurring themes include the trust and confidence reviewers placed in Disaster Plus, as well as their willingness to recommend the company to others. Many reviewers express gratitude for the company's professionalism, expertise, and dedication to their clients.