Your Local Disaster Restoration Provider
At Professional Restoration Services (PRS), we understand that disasters can strike at any moment, causing chaos and disruption to your daily life. That's why we are committed to providing you with the highest level of disaster restoration and emergency response services. With years of experience in the industry, our team of certified professionals is dedicated to restoring your property to its pre-loss condition, while also ensuring your safety and well-being.
Our Services
We offer a wide range of services, including 24/7 emergency response services for water damage, fire damage, mold removal, sewage damage cleanup, and storm damage. Our experienced team is always available to respond to your emergency, whether it's day or night. We work with all insurance companies in the NC Triangle area and offer free estimates, so you can make an informed decision about your restoration needs.
Why Choose Us?
At PRS, we pride ourselves on our customer satisfaction and have a 4.9-star rating on Google, Google Rating. We are a A+ Better Business Bureau company and have been recognized for our professionalism, timeliness, and expertise. We are fully licensed and insured, giving you peace of mind knowing that your property is in good hands.
What Our Clients Say
Our clients rave about our services, citing our fast response times, professionalism, and attention to detail. They appreciate our commitment to customer satisfaction and our willingness to work with insurance companies to ensure a seamless restoration process. Here's what some of our satisfied clients have to say:
- "PRS did an amazing job Mitigating the water damage from on overflow issue in our upstairs bathroom. I would highly recommend PRS and this crew, I wish I could give them 10 Stars each!" - C Strauser
- "Dustin and Brent helped to make a horrible experience not so horrible. We are grateful for their expertise and support." - Tiffany Koerner
- "PRS is the company you want to call when you need help. We would definitely recommend them to our friends and family." - christa ilushik
Why Hire Us?
At PRS, we understand that your property is your most valuable asset. That's why we are committed to providing you with the highest level of service and expertise. We work with all insurance companies and offer free estimates, so you can make an informed decision about your restoration needs. With our 24/7 emergency response services, you can rely on us to be there when you need us most.
Contact Us
If you have experienced a disaster or emergency, don't wait to get the help you deserve. Call us today at (919)-467-1991 to schedule an inspection and get your property back to normal. With our team of certified professionals, you can rest assured that your property is in good hands.
Professionalism and Timeliness
Many reviewers praised PRS and their team, led by Drew Forehand, for their professionalism, timeliness, and expertise in mitigating water damage and restoring homes. The company's on-call team responded promptly, even at 11 pm on a Saturday, and crews worked efficiently to clean up and dry out affected areas.
Communication and Customer Service
PRS was commended for its excellent customer service, with reviewers noting that the team was knowledgeable, reassuring, and communicative throughout the entire process. Managers and crew members took the time to explain what was happening, what to expect, and how to proceed, making the stressful situation more manageable.
Attention to Detail and Quality of Work
Reviewers praised the team's attention to detail, emphasizing that they went above and beyond to ensure the job was completed thoroughly. The crew was described as professional, knowledgeable, and courteous, with a focus on providing excellent customer service.
Complaints and Issues
There were no complaints or issues mentioned in the reviews regarding PRS's services.
