Faster to Any Size Disaster
At SERVPRO of Decatur, we pride ourselves on being a locally owned and operated company with over 15 years of experience in the restoration industry. Our team is dedicated to providing the highest level of service to our customers and the community we serve. We understand that when disaster strikes, you need immediate attention and support, which is why we offer 24/7 emergency service.
Our Services
We provide a wide range of services to residential and commercial properties in Decatur and surrounding areas. From water damage restoration and fire damage restoration to mold remediation and storm damage restoration, we have the training, equipment, and expertise to handle any size disaster. Our highly trained technicians are trained to use state-of-the-art equipment and technology to ensure that your property is restored to its pre-damage condition.
Residential Services
At SERVPRO of Decatur, we understand that fire and water damage can be devastating to homeowners. That's why we offer a range of services to help restore your property to its original condition. Our residential services include water damage restoration, fire damage restoration, mold remediation, and storm damage restoration. We also offer specialized cleaning services, including carpet and upholstery cleaning, air duct cleaning, and odor removal.
Commercial Services
As a locally owned and operated company, we understand the importance of minimizing downtime and getting businesses back up and running as quickly as possible. Our commercial services include water damage restoration, fire damage restoration, mold remediation, and storm damage restoration. We also offer specialized cleaning services, including commercial carpet and upholstery cleaning, air duct cleaning, and odor removal.
Community Involvement
We are proud to be an active member of our community and are committed to giving back to those in need. We participate in various community events and sponsor local charities to support our community.
Customer Service
At SERVPRO of Decatur, we understand the importance of providing excellent customer service. That's why we are committed to responding quickly to emergencies and providing personalized service to each of our customers. We appreciate your feedback and encourage you to leave a review to help us better serve our community.
Exceptional Service and Cleaning
All the reviewers had a positive experience with Servpro of Decatur, praising their professionalism, thoroughness, and attention to detail. They were happy with the services provided, including water damage cleanup, fire damage restoration, and moving assistance. The team was always on time, communicated well, and ensured that the job was done efficiently and effectively.
Customer Satisfaction
Many reviewers expressed their gratitude for the excellent customer service they received from Servpro of Decatur. They were impressed by the team's integrity, honor, and level of service, which was evident throughout the entire process. The reviewers appreciated the prompt attention and excellent follow-up provided by the team, which made them feel comfortable and secure.
Dedication to Work
The reviewers praised the dedication and commitment of the Servpro of Decatur team, particularly Ron, Gracie, Lyric, and Luke Goddard, who went above and beyond to ensure that the job was done right. They were impressed by the team's ability to work late to ensure that the job was completed on time and to a high standard.
Communication
The reviewers commended Servpro of Decatur for their excellent communication skills. They appreciated the team's prompt responses to their questions and concerns, as well as the detailed status updates provided throughout the process.
Concluded with a Scandalous Experience
However, one reviewer, Cindy L., had a very negative experience with Servpro of Decatur, alleging that they tried to shake her down for money, failed to do the work as promised, and threatened her with a lawyer.
