Our Vision
SERVPRO Team Spinner stands as a reliable partner, committed to restoring peace of mind and properties in Western Essex County. With extensive experience and a team of highly trained professionals, we restore homes and businesses back to their pre-disaster condition. We believe in transparent communication, exceptional work, and prioritizing the needs of our clients.
Our Expertise
Our diverse services cover a spectrum of disaster recovery and cleaning needs:
Water Damage
- Emergency response and extraction of excess water
- Comprehensive drying and dehumidification
- Damage assessment and restoration
- Restoration of affected materials and belongings
Fire Damage
- Efficient extinguishing and smoke removal
- Rapid board-up and temporary repairs
- Complete reconstruction and restoration
- Experienced trauma support and emotional guidance
Mold Remediation
- Professional assessment and containment of affected areas
- Effective removal of mold and spores
- Comprehensive disinfection and remediation measures
- Prevention strategies and recommendations
Additional Services
- Storm damage restoration and cleanup
- Commercial cleaning services
- Comprehensive building restoration
- Content cleaning and pack-out services
Our Guiding Principles
- Faster to Any Size Disaster: We respond promptly to emergencies, minimizing damage and restoring your property quickly.
- Highly Trained Technicians: Our team is equipped with advanced training, certifications, and experience to handle any situation efficiently.
- Advanced Technology: We utilize state-of-the-art equipment and cleaning solutions to ensure thorough restoration.
- Exceptional Customer Service: We prioritize open communication, empathetic support, and personalized solutions for every client.
Community Commitment
SERVPRO Team Spinner actively contributes to the local community, supporting various events and initiatives. We take pride in being a trusted partner, committed to serving our neighbors and keeping our community safe and secure.
Exceptional Customer Service and Quality Work
The reviews for Servpro are overwhelmingly positive, with all ratings being 5 stars. Many reviewers praise the company's professionalism, efficiency, and willingness to go above and beyond to restore their properties after various disasters, including floods, sewage backups, fires, and mold growth. Reviewers highlight the expertise and kindness of the staff, as well as their ability to work effectively with insurance companies.
Efficient and Effective Restoration
One reviewer mentions that the staff was "prompt, efficient, and knowledgeable" about what needed to be done to restore their flooded basement. Another reviewer praises the team for their attention to detail, saying that they "packed everything that could be saved in boxes that they provided and put them in my garage." Reviewers also appreciate the company's ability to work with insurance companies to navigate the claim process.
Praise for Timely and Professional Service
Many reviewers praise the company for their prompt service, with one reviewer saying that they responded quickly and efficiently to their call about a flooded basement. Others commend the staff for their professionalism, with one reviewer saying that they were "extremely professional and took the time to explain all the work that they would be performing."
A Few Minor Complaints
Only one reviewer out of many had a negative experience, giving Servpro a 1-star review. This reviewer was dissatisfied with the company's punctuality, quality, and responsiveness, stating that they didn't keep appointments and the painting job was subpar. However, this reviewer is vastly outnumbered by the many positive reviews.