Faster to Any Size Disaster
Driven by Integrity, Focused on Quality
Dry Pro, LLC is a locally owned and operated company specializing in emergency water removal and water damage restoration in Cottage Grove, Oregon. Founded in 2012 by Bentley and Susan Mooney, we have helped countless homeowners and businesses recover from water-related disasters.
Our team of certified technicians and state-of-the-art equipment ensures comprehensive and efficient restoration, from emergency response to final repair. We understand that dealing with water damage can be stressful, so we prioritize clear communication and open collaboration throughout the process.
What We Do
Dry Pro offers a comprehensive range of services tailored to address every stage of the water damage restoration process:
Water Damage Restoration
- Emergency water removal and extraction
- Structural drying and dehumidification
- Content cleaning and restoration
- Odor control and remediation
Reconstruction
- Damage assessment and estimation
- Complete restoration of affected areas
- Replacement of damaged materials
- Coordination with insurance companies
Additional Services
- Crawlspace Cleanup: Specialized cleaning and remediation for damp, musty crawlspaces.
- Emergency Service: Available 24/7 to respond to urgent situations.
Why Choose Dry Pro?
- Integrity: We uphold the highest ethical standards and prioritize transparency in all our dealings.
- Quality: Our work is backed by certified technicians and state-of-the-art equipment for lasting solutions.
- Local Expertise: We are deeply rooted in the community, ensuring personalized attention and understanding of local conditions.
- Communication: We maintain open communication with clients from initial assessment through completion, ensuring peace of mind and clarity.
Our Commitment
At Dry Pro, we go beyond simply fixing the damage. We are committed to providing a positive experience for our clients during a challenging time. Our goal is to restore your property to its pre-loss condition and minimize the emotional and financial stress associated with water damage.
Excellent Customer Service
The reviews for DryPro are overwhelmingly positive, with multiple reviewers praising the company's exceptional customer service. Many reviewers have mentioned that the team is very responsive, friendly, and efficient, making the process of dealing with water damage or other issues much easier.
Consistent Communication
Several reviewers have noted that DryPro does a great job of communicating with clients and insurance companies, making the process smoother and less stressful.
Professionalism and Quality Work
Reviewers have consistently praised the professionalism and quality of the work done by DryPro's technicians. Many have mentioned that they were impressed with the crew's ability to listen to their needs and make changes to ensure the job was done to their satisfaction.
Going Above and Beyond
Several reviewers have mentioned that DryPro went above and beyond to help them in their time of need. This includes technicians taking the time to explain processes, providing additional services without charge, and showing empathy and understanding.
Notable Examples
One reviewer had a technician find a dead squirrel in their crawl space and removed it without charging extra. Another reviewer had a technician offer to come back to check on their issue if the smell didn't dissipate. These examples show the company's commitment to providing excellent customer service and exceeding expectations.