Our History and Philosophy
At Olde Fort Restoration, we take pride in serving the Tri-State area and the greater Cincinnati metro since 1996. Our story began when our founder, Steve Scott, established his insurance restoration company with a mission to defend and aid the recovery of our clients from all forms of disaster. We strive to provide the highest level of service, ensuring that our clients receive comprehensive damage evaluation, controlled demolition, building stabilization, and emergency disaster mitigation and restoration services.
Our Services
As a full-service insurance restoration company, we offer a wide range of services designed to meet the unique needs of our clients. Our services include:
- Emergency Response Teams: We quickly respond to emergency calls with a fully trained team to stabilize the property and minimize damage.
- Comprehensive Damage Evaluation: Our experienced team assesses the extent of the damage to provide a detailed scope of repairs and estimating services.
- Controlled Demolition: Our experts carefully dismantle damaged areas to prevent further damage and create a safe working environment.
- Building Stabilization: We ensure your property is structurally sound and stabilized to prevent further damage from environmental factors like wind, rain, or extreme temperatures.
- Emergency Disaster Mitigation and Restoration Services: Our team provides temporary solutions to prevent further damage and safeguard your property until permanent repairs can be made.
- Temporary Board Ups: We cover broken windows and doors with durable, temporary barriers to prevent further damage and ensure your property remains secure.
- Emergency Power Soot, Smoke, and Odor Removal: Our experienced technicians remove hazardous materials and odors from your property to ensure a safe and healthy environment.
- Detailed Scope of Repairs and Estimating Services: We provide a detailed report outlining the necessary repairs and estimated costs to help you make informed decisions.
- Controlled Renovation/Reconstruction Services: Our team handles all aspects of reconstruction, from structural repairs to furniture replacement and contents cleaning.
Our Certifications and Training
At Olde Fort Restoration, we are committed to staying up-to-date with the latest industry standards and regulations. We hold certifications from the Institute of Inspection, Cleaning, and Restoration Certification (IICRC) and are proud members of the IICRC. Our technicians undergo ongoing training and education to ensure they remain certified and competent in their trade. Additionally, our company is certified as a Firm with an EPA Lead Certified Renovation and Repair Specialist, ensuring we take the necessary precautions to protect your family and our employees.
Our Commitment to Safety
Safety is our top priority, and we take every precaution to ensure the well-being of our employees and the families we serve. We invest in regular safety training for all our on-site employees and stay up-to-date with the latest laws and regulations to ensure we are always complying with industry standards.
Our Mission
At Olde Fort Restoration, our mission is to provide exceptional service, unparalleled expertise, and prompt attention to your emergency restoration needs. Our goal is to help you recover from the devastation of disaster and restore your property to its pre-loss state. We take pride in our commitment to safety, quality, and customer satisfaction.
Overall Experience
The reviewers had an overwhelmingly positive experience with Olde Fort Restoration, with all of them giving a 5-star rating. They praised the company's professionalism, responsiveness, and quality of work.
Project Timeliness and Communication
Reviewers mentioned that Olde Fort Restoration was able to complete projects on short notice and within scheduled dates. They also appreciated the team's ease of communication and willingness to work with them to minimize disruptions.
Quality of Work
The reviewers were thrilled with the quality of work done by Olde Fort Restoration, from flooring projects to basement restorations and remodelings. They described the finished projects as "great, " "incredible, " and "exceeding expectations."
Customer Service
The company's customer service was highlighted as a strength, with reviewers describing the team as "very professional, " "courteous, " and "responsive." They also appreciated the team's ability to make the process "seamless and less stressful."