At NorthStar Restoration Services, we're a team of experienced professionals dedicated to providing top-notch damage restoration and cleanup services to homes and businesses in Wisconsin. Our mission is to make your property a safe and livable place again, and we strive to decrease the stress of having your property restored. With over 100 years of combined experience behind us, we're not afraid to handle large or complex projects, and we're committed to customer satisfaction.
Our Services
We offer a wide range of emergency and non-emergency services, including water damage restoration, water damage cleanup, flooding and water damage repair, water removal, storm damage cleanup, fire damage cleanup, smoke damage cleanup and repair, fire and smoke damage cleanup, biohazard cleanup, and hoarder cleanup services. Additionally, we provide mold remediation, mold removal, carpet cleaning, tile and grout cleaning, air duct and dryer vent cleaning, and other non-emergency services to help you maintain your property.
Our Commitment to Excellence
At NorthStar Restoration Services, we're proud to be based in Wausau, WI, and we're committed to providing exceptional service to our customers. We're organized and thorough, which enables us to supply prompt project completion on budget. Our friendly team will strive to decrease the stress of having your property restored, and we're dedicated to making your home or business a safe and livable place again.
About Our PREP Program
We offer a Priority Response Emergency Plan (PREP) program for commercial properties, which provides priority response in the event of an emergency. Our PREP program is designed to minimize downtime and get your business back up and running quickly.
Our Expertise
Our team of experts has the knowledge and skills to handle any type of damage restoration project. We're proud to be a leading provider of damage repair services in Wisconsin, and we're committed to staying up-to-date with the latest techniques and technologies to ensure that our customers receive the best possible service.
Exceptional Service
NorthStar Restoration has consistently delivered outstanding service to their clients, earning them an impressive 5-star rating across multiple reviews. From polite communication to excellent execution, every aspect of their work has been praised by satisfied customers.
Excellent Communication
Many reviewers have commended NorthStar's exceptional communication skills, citing timely updates, clear explanations, and friendly interactions. Josh, Al, John, Chris, Todd, and others have been particularly praised for their professionalism and willingness to listen to customers' needs.
Going Above and Beyond
Some customers have been especially impressed with NorthStar's commitment to making things right when things don't go as planned. Corey Nowak noted that the company went above and beyond to rectify an issue, while Tammy Friedrich appreciated the encouraging words and smiles from the team.
High-Quality Work
Reviewers have consistently praised the quality of NorthStar's work, citing efficient and thorough job performance. Seth and Preston were highlighted for their friendly and professional approach, while Nelson Coolidge was impressed with Chris's upholstery cleaning skills.
Community Impact
Alicia Bangtson praised NorthStar for their generosity in offering their meeting space to the community, highlighting their commitment to giving back.