Restoration Pros: Professional Restoration Made Easy
Our Story
Restoration Pros emerged from a deep understanding of the devastation that unexpected disasters can inflict on homes and lives. Founded on the principles of prompt response, meticulous restoration, and unwavering customer care, we've become a pillar of support for Lafayette, LA residents facing water damage, fire damage, and mold contamination.
What We Do
Our team of certified technicians offer a comprehensive range of restoration and cleanup services:
- Water Damage Recovery:
- Emergency response 24/7
- Efficient extraction of excess water
- Complete drying and dehumidification
- Restoration of affected materials
- Fire Damage Remediation:
- Rapid containment of the damage
- Smoke and odor removal
- Reconstruction and repair of damaged structures and contents
- Coordination with insurance providers
- Mold Remediation:
- Thorough inspection and identification of the source of moisture
- Safe and effective removal of affected materials
- Implementation of preventative measures to prevent future growth
Why Choose Restoration Pros?
With over 8 years of industry experience and certified technicians, we stand out for:
- Expert Expertise: Our IICRC certified technicians employ industry-standard procedures and protocols for quality restoration.
- Responsive Service: We understand the urgency of emergencies and respond quickly to minimize damage and restore your home.
- Client-Focused Approach: We work closely with you every step of the way, ensuring your complete satisfaction.
- Direct Insurance Collaboration: We readily work with your insurance provider to maximize your coverage and streamline the process.
Our Commitment
Restoration Pros is committed to providing Lafayette residents with:
- Prompt service: Efficient response, minimizing restoration time.
- Professionalism: Certified technicians, demonstrably skilled and courteous.
- Transparency: Open communication and clear explanations throughout the process.
- Quality: Commitment to exceeding industry standards and restoring your property to its pre-loss condition.
Overwhelmingly Positive Reviews
Restoration Pros has received an overwhelmingly positive response from its customers, with all but one reviewer giving the company a 5-star rating. The majority of reviews highlight the exceptional customer service, professionalism, and quality of work provided by the company's staff, including Gabe, Donovan, Brennan, Kent, TJ, and Rex.
Excellent Communication and Workmanship
Several reviewers praised the company's communication skills, mentioning that staff members kept them updated on the status of their projects and were responsive to their concerns. The workmanship of Restoration Pros was also commended, with many reviewers noting that the company's technicians were knowledgeable, thorough, and professional.
Fast Response and Timely Service
The company's quick response to emergencies was a common theme in many reviews, with several reviewers noting that staff members responded promptly to their calls and arrived at their locations within a short period of time.
Respect and Care for Property
Reviewers consistently praised the company's staff for being respectful and caring for their property, noting that they treated their belongings with care and took steps to protect them during the restoration process.
Unsatisfied Customer Experience
On the other end of the spectrum, one reviewer, Brock Gonsoulin, had a negative experience with the company. He claimed that the company's staff removed everything from his wife's trailer, including the flooring and walls, without properly handling the insurance claim. He accused the company of being only interested in making money and not handling the insurance claim as promised.
